
Frequently Asked Questions
Does it require charging?
Does it require charging?
No. The hat is powered by2 AA batteries (not included), so there's no charging required. Just insert the batteries and you're ready to go.
What size is this?
What size is this?
This hat measures 37 × 33 × 13 cm and is one size fits most, comfortably fitting most adults.
How long does shipping take?
How long does shipping take?
Orders are processed in 1–3 business days. Shipping typically takes 6–12 business days depending on your location.
Do you ship on weekends?
Do you ship on weekends?
We process and ship orders Monday through Friday. Orders placed on weekends or holidays will begin processing the next business day.
How can I track my order?
How can I track my order?
Once your order ships, you’ll receive a tracking number by email so you can follow it every step of the way.
Do I need to return my item for a refund?
Do I need to return my item for a refund?
In most cases, we do not require returns. If there is an issue with your order, our support team will review and provide the best resolution.